Help

Frequently Asked Questions

The things people ask most. If yours is not here, get in touch and it probably should be.

First drafts - these are being reviewed and will be tightened up.

Which sports

Supporting the project

The Support page has everything: our Patreon and other ways to give, who has donated, every goal and what it unlocks, and the roadmap. You can also help for free - invite a friend, run your next event here, or tell your league about us.

Getting started

Building a tournament or league

Running your event

Levels, cards and rewards

When a subscription ends

Accounts, subscriptions and the shop

Glossary

Account Levels
Levels 1 to 100 that every account climbs for free by earning XP - level 100 takes 200,000 XP. Every level from 2 up pays out something - cosmetics, card packs, XP or a free wheel spin. Nothing here is bought.
Account Subscription (Free / Pro / Max)
A timed upgrade - a weekend, two weeks, three months or a year. It unlocks more organizer features (more events, fields and teams at once), removes ads and gives a small boost to XP, card pack odds and wheel odds. It is separate from your account level.
Tier Battery
The Free / Pro / Max mark - a battery with slanted cells: Free is blue, Pro is teal, Max is gold. The small one sits in the header, on player profiles and next to your time left; the full-width one is the Site Memberships cards, the account menu row, the odds and XP tabs and the create buttons, which fill in your own tier's colour.
XP
Experience points, shown with the star. Earned by playing games, running events, quests, packs and visiting. XP is not a currency - it cannot be spent; it only moves your account level up.
Gold Coins
The site's premium currency. Buys subscriptions, packs, wheel spins, the daily shop, custom web addresses and forever event slots. 1 Gold = 10 Silver.
Silver Coins
The everyday currency. Buys single card packs, wheel spins and daily shop items, and converts 10 to 1 into Gold.
Elo
A skill rating for every team and player that moves with real results. Everyone starts at 5,000. The lowest possible is 4,000 and the highest is 9,000.
OVR / ATK / DEF
Overall, attack and defence ratings on a card, worked out from real game results. Each of the three starts at 60. The lowest possible right now is 30 and the highest is 90.
Card Pack
Four trading cards and one cosmetic. 3 Silver each, or 4 for 1 Gold. Cards are numbered in the order they are pulled.
Flip Battle
The card game. Place cards on a 3x4 board; a higher number on a touching side flips the card next to it.
Cosmetic
Anything that changes how your card, name or profile looks - shapes, borders, fonts, banners, titles, effects. Rarity runs Common, Uncommon, Rare, Epic, Legendary, Exotic.
Rarity
How rare a card or cosmetic is: Common, Uncommon, Rare, Epic, Legendary, Exotic. Each has its own colour and shape.
Quests
Goals that count themselves as you play, in three tabs: Daily Quests (dailies, weeklies and check-ins), Connection Quests (follow and connect accounts) and Milestone Quests (the one-time Rookie Path).
Achievements
Milestones you count up to. Each unlocks a trophy or cosmetic once.
Supporter
Following a player or team. Two players who support each other can message privately.
Seed
A team's starting position in a bracket or pool. Lock a seed to keep it in place when you shuffle.
Pool Play
The group stage - teams play everyone in their pool, and the standings decide the playoff bracket.
Single / Double Elimination
Playoff formats. Single: lose once and you are out. Double: you are out after a second loss.
Score Reporting
Who can enter scores for an event - the organizer, admins they flag, or the captains of the two teams in a game.
Forever Event Slot
An extra event you can hold at once, bought for 2 Gold and kept forever on top of any plan (up to 10). Holds a tournament or a league.
Custom Web Address
A second, memorable link for a profile, team or event, bought for a set time. The original link always keeps working.
Add-Ons
Optional extras bought per item rather than with a subscription: Elo and leaderboard tracking for an event, custom web addresses and forever event slots.
Event Start Gate
An event whose settings need Pro or Max cannot take scores until the organizer's subscription covers every day of it. The event page says what is missing and when to renew.
Pay With Card
Paying by card when you are short on Gold: your card buys the closest Gold pack, the Gold finishes the purchase, and the rest stays on your account.
Placeholder Team
A stand-in name on the schedule until the real team is known. Swap in the real name later and every game keeps its place.
Card Binder
Your card home - every card you own, nine to a page, with stats, set progress, favorites and team cards.
Trade In (The Fire)
Ten cards of one rarity traded for XP, a free pack or a free spin. Exotics, favorites and your 10 strongest never go in.
Favorite Card
A card you starred in the Card Binder. Favorites are locked and can never be traded in.
Full Set
One of every card in a release, any suit. In the binder, the ones you do not own yet show greyed out.
Every Suit
One of every card in every suit - the binder view and counter that goes a step past Full Set. Master set goes one further again: every suit at every rarity.
Small Ball / Big Ball
A co-ed rule: women bat a smaller ball that carries further, men bat the bigger ball. Organizers turn it on in Rules.
Tiebreakers
How tied teams in group standings are separated: best record, then head-to-head, run differential, runs scored, fewest runs allowed, and a coin flip or tiebreaker game last.
Basic Creator Tool
The one-page way to make a tournament. It makes the same tournament as the Advanced Creator Tool.
Registered Team
A real team on the site, linked to an event. Only registered teams carry Elo and results beyond that one event; a typed-in team's numbers stay with the event.
Level Ladder
The list of all 100 levels on the XP page, with the XP each one needs and what it unlocks.
Level Rewards
What a level pays when you reach it - cosmetics, card packs, bonus XP or a free wheel spin. Claim them on the XP page.
Visit Streak
Days in a row you have visited. Reaching 3, 7, 14 and 30 days pays +15, +40, +75 and +150 XP, then +150 every 30 days after. Miss a day and it starts again.
Card Shop
The page where you buy and open card packs, open your free packs and your free daily pack, and reach the Card Binder and Trade-In. If you are short on one coin it offers to convert the other.
Free Packs
Packs you earn from levels, quests, achievements, trade-ins, codes and other rewards. They wait on the Card Shop - pick a pack, choose How many? and open up to 5 at a time.
Mascots Pack
A card pack of the ten site mascots, each in all four suits - 40 cards. Same price as the other packs.
Mega Pack
A 25 pack bundle, opened 5 at a time. No longer sold. Any you already have still open from the Card Shop on the same odds as every other pack: your own subscription tier, with no guaranteed rarity.
Random Wheel
Spin for one cosmetic from the same pool as packs and the daily shop, on the same odds as a pack. 3 Silver a spin, or 5 spins for 1 Gold.
Free Spin
A Random Wheel spin that costs nothing. Earned from levels, invites, trade-ins and codes. Landing on things you already own also builds toward a free spin that only lands on something you do not own.
Daily Shop (Daily Cosmetics Shop)
Four cosmetics that change every midnight UTC, bought with Gold or Silver. On the Shop page, under the Gold Coin packs.
Shop
The page for Gold Coin packs, Site Memberships, the daily shop and the Have a code? box.
Site Memberships (Passes)
Where you buy Pro or Max time, called a pass: 1 Weekend (5 days), 2 Weeks (15), 3 Months (95) or 1 Year (375). Pro costs 2, 5, 23 or 55 Gold; Max costs 11, 23, 55 or 125 Gold. New time starts straight after any you already have.
Your Look / Team Look
Your Look is the Look tab on your profile, where you wear your cosmetics. Team Look is the same for a team, on the team page, and is where the captain changes the team colour with Change colour.
Header Chips
The four shortcuts along the top of every page: In-Person Events, Master Leaderboard, Mini Games and Random Wheel.
Master Leaderboard
Every team on the site ranked by Elo, starting from 5,000. Sort by record or supporters, and filter by country or skill level.
Messages
The button in the bottom-right corner that holds your team chats and supporter chats. Expand opens the full-size chat.
Live Match
The button in the bottom-left corner. It lights up when you have a match on or coming up and takes you straight to it.
Soft Guide
The small card that pops up when you earn something - a level, quest, spin, pack or new look - and offers to take you where it is used.
Tutorial Bots (Robot Boy and Robot Girl)
The site's two little helper robots. They teach you the site beside the soft guide, the prize popups and the privacy box. They are not cards or cosmetics.
Bracket
The playoff tree. Winners move on each round until one team is left; an event can have more than one bracket, each with its own prizes.
Match Popup
Tap a game on a live event page to open it: both team cards, the game details and a one-tap Go to Rules.
Does It Fit?
The read-out beside the tournament builder that says whether every game fits your days, fields and times, and how many do not.
Make It Fit For Me
The builder button that fixes a schedule that does not fit by adjusting it for you. It never drops a team.
Karma
After a game each team rates its opponent with a face from 1 to 5. Ratings are anonymous and only the team's captain sees its own karma.

Looking for what is coming next? The roadmap lives on the Support page.