Frequently Asked Questions
The things people ask most. If yours is not here, get in touch and it probably should be.
Running an event? Start with Event Organizer Education - how the builder works and what to know before your first tournament. New to the words? See the Glossary.
Which sports
Supporting the project
Getting started
Building a tournament or league
Running your event
Levels, cards and rewards
When a subscription ends
Accounts, subscriptions and the shop
Glossary
- Account Levels
- Levels 1 to 100 that every account climbs for free by earning XP - level 100 takes 200,000 XP. Every level from 2 up pays out something - cosmetics, card packs, XP or a free wheel spin. Nothing here is bought.
- Account Subscription (Free / Pro / Max)
- A timed upgrade - a weekend, two weeks, three months or a year. It unlocks more organizer features (more events, fields and teams at once), removes ads and gives a small boost to XP, card pack odds and wheel odds. It is separate from your account level.
- Tier Battery
- The Free / Pro / Max mark - a battery with slanted cells: Free is blue, Pro is teal, Max is gold. The small one sits in the header, on player profiles and next to your time left; the full-width one is the Site Memberships cards, the account menu row, the odds and XP tabs and the create buttons, which fill in your own tier's colour.
- XP
- Experience points, shown with the star. Earned by playing games, running events, quests, packs and visiting. XP is not a currency - it cannot be spent; it only moves your account level up.
- Gold Coins
- The site's premium currency. Buys subscriptions, packs, wheel spins, the daily shop, custom web addresses and forever event slots. 1 Gold = 10 Silver.
- Silver Coins
- The everyday currency. Buys single card packs, wheel spins and daily shop items, and converts 10 to 1 into Gold.
- Elo
- A skill rating for every team and player that moves with real results. Everyone starts at 5,000. The lowest possible is 4,000 and the highest is 9,000.
- OVR / ATK / DEF
- Overall, attack and defence ratings on a card, worked out from real game results. Each of the three starts at 60. The lowest possible right now is 30 and the highest is 90.
- Card Pack
- Four trading cards and one cosmetic. 3 Silver each, or 4 for 1 Gold. Cards are numbered in the order they are pulled.
- Flip Battle
- The card game. Place cards on a 3x4 board; a higher number on a touching side flips the card next to it.
- Cosmetic
- Anything that changes how your card, name or profile looks - shapes, borders, fonts, banners, titles, effects. Rarity runs Common, Uncommon, Rare, Epic, Legendary, Exotic.
- Rarity
- How rare a card or cosmetic is: Common, Uncommon, Rare, Epic, Legendary, Exotic. Each has its own colour and shape.
- Quests
- Goals that count themselves as you play, in three tabs: Daily Quests (dailies, weeklies and check-ins), Connection Quests (follow and connect accounts) and Milestone Quests (the one-time Rookie Path).
- Achievements
- Milestones you count up to. Each unlocks a trophy or cosmetic once.
- Supporter
- Following a player or team. Two players who support each other can message privately.
- Seed
- A team's starting position in a bracket or pool. Lock a seed to keep it in place when you shuffle.
- Pool Play
- The group stage - teams play everyone in their pool, and the standings decide the playoff bracket.
- Single / Double Elimination
- Playoff formats. Single: lose once and you are out. Double: you are out after a second loss.
- Score Reporting
- Who can enter scores for an event - the organizer, admins they flag, or the captains of the two teams in a game.
- Forever Event Slot
- An extra event you can hold at once, bought for 2 Gold and kept forever on top of any plan (up to 10). Holds a tournament or a league.
- Custom Web Address
- A second, memorable link for a profile, team or event, bought for a set time. The original link always keeps working.
- Add-Ons
- Optional extras bought per item rather than with a subscription: Elo and leaderboard tracking for an event, custom web addresses and forever event slots.
- Event Start Gate
- An event whose settings need Pro or Max cannot take scores until the organizer's subscription covers every day of it. The event page says what is missing and when to renew.
- Pay With Card
- Paying by card when you are short on Gold: your card buys the closest Gold pack, the Gold finishes the purchase, and the rest stays on your account.
- Placeholder Team
- A stand-in name on the schedule until the real team is known. Swap in the real name later and every game keeps its place.
- Card Binder
- Your card home - every card you own, nine to a page, with stats, set progress, favorites and team cards.
- Trade In (The Fire)
- Ten cards of one rarity traded for XP, a free pack or a free spin. Exotics, favorites and your 10 strongest never go in.
- Favorite Card
- A card you starred in the Card Binder. Favorites are locked and can never be traded in.
- Full Set
- One of every card in a release, any suit. In the binder, the ones you do not own yet show greyed out.
- Every Suit
- One of every card in every suit - the binder view and counter that goes a step past Full Set. Master set goes one further again: every suit at every rarity.
- Small Ball / Big Ball
- A co-ed rule: women bat a smaller ball that carries further, men bat the bigger ball. Organizers turn it on in Rules.
- Tiebreakers
- How tied teams in group standings are separated: best record, then head-to-head, run differential, runs scored, fewest runs allowed, and a coin flip or tiebreaker game last.
- Basic Creator Tool
- The one-page way to make a tournament. It makes the same tournament as the Advanced Creator Tool.
- Registered Team
- A real team on the site, linked to an event. Only registered teams carry Elo and results beyond that one event; a typed-in team's numbers stay with the event.
- Level Ladder
- The list of all 100 levels on the XP page, with the XP each one needs and what it unlocks.
- Level Rewards
- What a level pays when you reach it - cosmetics, card packs, bonus XP or a free wheel spin. Claim them on the XP page.
- Visit Streak
- Days in a row you have visited. Reaching 3, 7, 14 and 30 days pays +15, +40, +75 and +150 XP, then +150 every 30 days after. Miss a day and it starts again.
- Card Shop
- The page where you buy and open card packs, open your free packs and your free daily pack, and reach the Card Binder and Trade-In. If you are short on one coin it offers to convert the other.
- Free Packs
- Packs you earn from levels, quests, achievements, trade-ins, codes and other rewards. They wait on the Card Shop - pick a pack, choose How many? and open up to 5 at a time.
- Mascots Pack
- A card pack of the ten site mascots, each in all four suits - 40 cards. Same price as the other packs.
- Mega Pack
- A 25 pack bundle, opened 5 at a time. No longer sold. Any you already have still open from the Card Shop on the same odds as every other pack: your own subscription tier, with no guaranteed rarity.
- Random Wheel
- Spin for one cosmetic from the same pool as packs and the daily shop, on the same odds as a pack. 3 Silver a spin, or 5 spins for 1 Gold.
- Free Spin
- A Random Wheel spin that costs nothing. Earned from levels, invites, trade-ins and codes. Landing on things you already own also builds toward a free spin that only lands on something you do not own.
- Daily Shop (Daily Cosmetics Shop)
- Four cosmetics that change every midnight UTC, bought with Gold or Silver. On the Shop page, under the Gold Coin packs.
- Shop
- The page for Gold Coin packs, Site Memberships, the daily shop and the Have a code? box.
- Site Memberships (Passes)
- Where you buy Pro or Max time, called a pass: 1 Weekend (5 days), 2 Weeks (15), 3 Months (95) or 1 Year (375). Pro costs 2, 5, 23 or 55 Gold; Max costs 11, 23, 55 or 125 Gold. New time starts straight after any you already have.
- Your Look / Team Look
- Your Look is the Look tab on your profile, where you wear your cosmetics. Team Look is the same for a team, on the team page, and is where the captain changes the team colour with Change colour.
- Header Chips
- The four shortcuts along the top of every page: In-Person Events, Master Leaderboard, Mini Games and Random Wheel.
- Master Leaderboard
- Every team on the site ranked by Elo, starting from 5,000. Sort by record or supporters, and filter by country or skill level.
- Messages
- The button in the bottom-right corner that holds your team chats and supporter chats. Expand opens the full-size chat.
- Live Match
- The button in the bottom-left corner. It lights up when you have a match on or coming up and takes you straight to it.
- Soft Guide
- The small card that pops up when you earn something - a level, quest, spin, pack or new look - and offers to take you where it is used.
- Tutorial Bots (Robot Boy and Robot Girl)
- The site's two little helper robots. They teach you the site beside the soft guide, the prize popups and the privacy box. They are not cards or cosmetics.
- Bracket
- The playoff tree. Winners move on each round until one team is left; an event can have more than one bracket, each with its own prizes.
- Match Popup
- Tap a game on a live event page to open it: both team cards, the game details and a one-tap Go to Rules.
- Does It Fit?
- The read-out beside the tournament builder that says whether every game fits your days, fields and times, and how many do not.
- Make It Fit For Me
- The builder button that fixes a schedule that does not fit by adjusting it for you. It never drops a team.
- Karma
- After a game each team rates its opponent with a face from 1 to 5. Ratings are anonymous and only the team's captain sees its own karma.
Looking for what is coming next? The roadmap lives on the Support page.